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Cannot set global permission in Crucible

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I have Atlassian Crucible and couple of other DevOps tools installed in our air-gapped network. All other apps are setup correctly and functioning. However, I am having problems with configuring global permission For Crucible. Every time I go into global permission, it automatically logs me out and prompts me to sign back in. I have a group of users identified as admin in Administrator settings. I tried to log in as the identified/set admin user but still does not let me log in. I also tried the setup admin creds and will not let me log in. I have the latest build of Crucible installed as well. Has anyone else experienced this issue? Any help is greatly appreciated!


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